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DBI usually responds within 72 hours for housing complaints; commercial and structural complaints can take longer.
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Citywide DBI complaints overview
Context for your filing — recent activity across all of San Francisco.
Last 30 days
1,266
Last 90 days
4,282
Last 365 days
17,155
Avg time to close
99 d
% abated (closed cases)
58%
5959 / 10275
Top division
Housing Inspection Services
Daily summary
Updated 2026-07-05 06:13:38 UTC- Most-complained-about neighborhood (last 90 days):
- Mission — 546 complaints, primarily Housing Inspection Services
- Least-complained-about neighborhood (with >0 complaints):
- McLaren Park — 1 complaints
- Trending up vs prior 90 days:
- Potrero Hill +98%, Mission Bay +63%, Chinatown +43%
- Trending down vs prior 90 days:
- Presidio Heights −47%, Lakeshore −31%, Pacific Heights −26%
In the last 90 days, residents filed 4,281 complaints, with the Mission neighborhood being the most‑complained‑about (546 complaints, mainly Housing Inspection Services) and McLaren Park the least‑complained‑about among areas with at least one complaint (1 complaint). Compared with the prior 90‑day period, complaint counts rose sharply in Potrero Hill (+98%), Mission Bay (+63%) and Chinatown (+43%), while they fell in Presidio Heights (‑47%), Lakeshore (‑31%) and Pacific Heights (‑26%).
Source: DataSF gm2e-bten · Summary by Cloudflare Workers AI (@cf/openai/gpt-oss-120b)
Most-complained-about neighborhoods · last 90 days
Mission
546
last 90 days
Tenderloin
377
last 90 days
Sunset/Parkside
318
last 90 days
Nob Hill
203
last 90 days
South of Market
201
last 90 days
Bayview Hunters Point
191
last 90 days
Outer Richmond
156
last 90 days
Castro/Upper Market
145
last 90 days
Marina
131
last 90 days
Financial District/South Beach
120
last 90 days
Status mix · last 365 days
Not Active
12,097
last 365 days
Active
5,058
last 365 days
Top divisions · last 365 days
Housing Inspection Services
7,914
last 365 days
Code Enforcement Section
3,918
last 365 days
Building Inspection Division
3,860
last 365 days
Plumbing Inspection Division
1,003
last 365 days
Electrical Inspection Division
312
last 365 days
Disabled Access Division
138
last 365 days
Help Desk / Technical Services
10
last 365 days
Time to close · closed cases
<30d
7,092
time to close
30-90d
1,112
time to close
90-365d
886
time to close
365d+
1,185
time to close
Complaint map
Map centered on your address — click anywhere to pan.
Red = open · Amber = under inspection · Green = closed
Recent complaints
#
Filed
Status
Division
Neighborhood
202658763 2026-07-02 Filed Housing Inspection Services South of Market
Building is chipping paint. cracking down the outside. no screens for flies. shoes and debris hanging off building.
Status: Active
202658744 2026-07-02 Filed Plumbing Inspection Division Nob Hill
Date last observed: 01-jul-26; time last observed: 1pm; floor: all; unit: 15, 1, 9, ; exact location: main bldg; building type: residence/dwelling broken sewer; plumbing leak; plumbing installation wi
Status: Active
202658756 2026-07-02 Filed Code Enforcement Section Bayview Hunters Point
Sounds like a generator being ran outside, maybe construction equipment? i can hear it fully in my room.(311 sr 101004358527)
Status: Active
202658751 2026-07-02 Filed Housing Inspection Services Outer Richmond
Date last observed: 01-jul-26; time last observed: 7-1-2026; floor: all; unit: 1; exact location: main bldg; building type: residence/dwelling no heat; fire safety/fire escape; stairway safety; insect
Status: Active
202658770 2026-07-02 Filed Housing Inspection Services Outer Richmond
Severe water damage throughout unit as a result of prior construction on roof.
Status: Active
202658779 2026-07-02 Filed Code Enforcement Section South of Market
Non-residential property. 5-6 stories. the only elevator there is having issues. both buttons are not operational. you have to press a certain button a certain way. buttons does not illuminate and the
Status: Active
202658786 2026-07-02 Filed Code Enforcement Section Mission
Request inspection cabinet built attached to property is a magnet for graffiti. caller request a call back from dbi.(311 sr 101004363174)
Status: Active
202658785 2026-07-02 Filed Code Enforcement Section Marina
The hood that should be facing upward to get rid of the smoke from the stove is instead facing left and going into the callers dinning room of her restaurant, blur barn. please ask milos to change the
Status: Active
202658743 2026-07-02 Filed Building Inspection Division Lone Mountain/USF
Date last observed: 01-jul-26; time last observed: 12:00p; floor: 3; unit: 3; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; illegal change
Status: Active
202658755 2026-07-02 Filed Housing Inspection Services Presidio
Date last observed: 30-jun-26; time last observed: 04:00 am; floor: 6th; unit: 615; exact location: main bldg; building type: residence/dwelling no heat; other housing; ; additional information: the t
Status: Active
202658762 2026-07-02 First NOV Housing Inspection Services Castro/Upper Market
202658769 2026-07-02 Filed Housing Inspection Services Tenderloin
Swimming pool, pool side handicap lift, garbage chut, community toilet not flushed properly, restroom faucet and etc
Status: Active
202658778 2026-07-02 Filed Code Enforcement Section Noe Valley
202658750 2026-07-02 Closed Code Enforcement Section Mission
Date last observed: 02-jul-26; exact location: main bldg; building type: commercial/business abandoned/derelict structure; vacant structure; ; additional information: graffiti not abated in months, ab
Status: Not Active
202658746 2026-07-02 Filed Code Enforcement Section Glen Park
Date last observed: 01-jul-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit; ; additional information: neighbor reporting there has been construction goin
Status: Active
202658774 2026-07-02 First NOV Housing Inspection Services Bayview Hunters Point
The elevator is not functioning 6 stories -- this has been out since june 26th - this is still not functioning --resident has chronic health conditions and they can not go up flights of stair
Status: Active
Notice of Violation type: Complaint
202658758 2026-07-02 Filed Housing Inspection Services Tenderloin
Date last observed: 30-jun-26; time last observed: 8:00pm; floor: 5; unit: 506; exact location: main bldg; building type: residence/dwelling insects/rodents; ; additional information: cockroach infest
Status: Active
202658754 2026-07-02 Filed Housing Inspection Services Mission
Date last observed: 01-jul-26; time last observed: 12 noon; floor: attic spac; unit: 409; exact location: none of the above; building type: residence/dwelling water intrusion; mold; structural problem
Status: Active
202658765 2026-07-02 First NOV Housing Inspection Services Castro/Upper Market
202658748 2026-07-02 First NOV Housing Inspection Services Bayview Hunters Point
Routine periodic health and safety inspection, common areas
Status: Active
Notice of Violation type: Routine
202658776 2026-07-02 Filed Housing Inspection Services Western Addition
Nursing homes for people with medical issues. some tenants leave cocaine, mecical dispose, feces in common areas. management has been neglecting cleanup or providing enough sanitation. other tenants g
Status: Active
202658752 2026-07-02 Filed Housing Inspection Services Mission
Date last observed: 28-jun-26; time last observed: 09:00; exact location: main bldg; building type: residence/dwelling disabled acc: elevator/lift; ; additional information: elevator out of service ;
Status: Active
202658787 2026-07-02 First NOV Housing Inspection Services Excelsior
Shed in the rear has mold/collapsed ceiling, alarm
Status: Active
Notice of Violation type: Complaint
202658771 2026-07-02 Filed Housing Inspection Services Hayes Valley
Plumbing in kitchen sink is damaged. sink overflowing.
Status: Active
202658745 2026-07-02 Closed Housing Inspection Services Inner Richmond
202658780 2026-07-02 Filed Building Inspection Division Noe Valley
Still getting worse. sawdust from construction here floating and settling into neighboring homes. sawdust landing on pillows, childrens room, outdoor porch. sawdust from sawing machine directly straig
Status: Active
202658764 2026-07-02 Filed Housing Inspection Services Mission
The caller is reporting that the 6 foot banister of the stairs of this building has nails coming out of it. it's dangerous.
Status: Active
202658773 2026-07-02 Filed Housing Inspection Services Tenderloin
There is mold in the unit. the mold is in the bathroom walls and the living area. tenant had to throw away clothing because of thiscaller would like to add information to the report. the window in the
Status: Active
202658768 2026-07-02 Filed Housing Inspection Services North Beach
Request inspection dust on the floors, every time i walk by it, it makes my eyes itch and watery
Status: Active
202658757 2026-07-02 Filed Housing Inspection Services Excelsior
Date last observed: 01-jul-26; time last observed: every single day for the past ; floor: kitchen & ; unit: this whole; exact location: garage; building type: residence/dwelling hazardous appliance; f
Status: Active
202658761 2026-07-02 Filed Housing Inspection Services Tenderloin
Hotel union, continues to hoard furniture and junk and trash on the backyard, causing damage to the building we manage at 821 geary. my poor tenant on that level complains of hearing rats coming over
Status: Active
202658784 2026-07-02 Filed Building Inspection Division Bernal Heights
Since 6/25/26, the very old (likely asbestos) material from the '40s or '50s forming the roof frame trusses and insulating layers are being ripped apart and tossed over the back ledge into the rear ya
Status: Active
202658777 2026-07-02 Filed Housing Inspection Services Visitacion Valley
202658749 2026-07-02 Closed Code Enforcement Section Mission
Date last observed: 02-jul-26; exact location: main bldg; building type: commercial/business abandoned/derelict structure; vacant structure; ; additional information: increasing graffiti all over, not
Status: Not Active
202658742 2026-07-02 Filed Code Enforcement Section Inner Richmond
Date last observed: 01-jul-26; exact location: main bldg; building type: residence/dwelling work w/o permit;
Status: Active
202658783 2026-07-02 Filed Housing Inspection Services South of Market
Date last observed: 01-jul-26; time last observed: ongoing; floor: both; exact location: main bldg; building type: residence/dwelling water intrusion; structural problems; disabled acc: restrooms; ; a
Status: Active
202658760 2026-07-02 Filed Housing Inspection Services Lakeshore
Date last observed: 19-jun-26; time last observed: morning ; exact location: main bldg; building type: residence/dwelling expired permits; disabled acc: elevator/lift; ; additional information: the el
Status: Active
202658767 2026-07-02 Filed Housing Inspection Services Nob Hill
Caller reporting in issue with the water heater, the light fixture along with the electric power. stated when she turns on the light in the apartment it makes her eyes drain and her body temperature g
Status: Active
202658741 2026-07-02 Closed Housing Inspection Services Inner Sunset
202658766 2026-07-02 Closed Code Enforcement Section Oceanview/Merced/Ingleside
Date last observed: 28-jun-26; time last observed: 7/1/2026; exact location: main bldg; building type: residence/dwelling work w/o permit; structural problems; work being done in dangerous manner; ret
Status: Not Active
202658782 2026-07-02 Filed Housing Inspection Services Bernal Heights
The 4027 owner built a fence into 4029 property, causing a trespassing issue and is not able to enter beyond the fence
Status: Active
202658759 2026-07-02 Filed Housing Inspection Services Western Addition
Date last observed: 26-jun-26; floor: basement; exact location: basement; building type: residence/dwelling broken sewer; water entering building; other plumbing; ; additional information: raw sewage
Status: Active
202658775 2026-07-02 Filed Housing Inspection Services Castro/Upper Market
202658747 2026-07-02 Closed Plumbing Inspection Division South of Market
Date last observed: 01-jul-26; time last observed: ongoing; floor: both; exact location: main bldg; building type: residence/dwelling water intrusion; structural problems; disabled acc: restrooms; ; a
Status: Active
202658772 2026-07-02 Filed Building Inspection Division Portola
Exterior of house in poor condition, paint chipping off, structural debris failing off, overgrown vegetation front and rear.
Status: Active
202658753 2026-07-02 Filed Housing Inspection Services Tenderloin
Date last observed: 10-feb-26; time last observed: 12:00pm; exact location: main bldg; building type: residence/dwelling other building; disabled acc: elevator/lift; ; additional information: complain
Status: Active
202658781 2026-07-02 Filed Housing Inspection Services Tenderloin
Overflow garbage, holes in the walls rodents inside, metal fire escape broken/weak wooden deck/steps, gate issue
Status: Active
202658788 2026-07-02 Filed Housing Inspection Services Tenderloin
-bathroom ventilation fan with weak air flow and associated mold growth on adjacent bathroom ceiling surface-wall heater not turning on after adjusting thermostat
Status: Active
202658724 2026-07-01 Filed Code Enforcement Section Bayview Hunters Point
Caller wants to report a storage unit being built in the back yard. they also may have built three additional rooms in the garage to rent. they don't think it is permitted.
Status: Active
202658698 2026-07-01 Filed Building Inspection Division Sunset/Parkside
Date last observed: 27-apr-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; ; additional information: continued
Status: Active
202658662 2026-07-01 First NOV Plumbing Inspection Division Tenderloin
Needs to renew boiler permit for permit no 157628 , serial no 690748-201305
Status: Active
Notice of Violation type: Complaint
202658675 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157756 , serial no 2024112622137
Status: Active
Notice of Violation type: Complaint
202658705 2026-07-01 Filed Code Enforcement Section Russian Hill
Date last observed: 30-jun-26; time last observed: 4pm; exact location: main bldg; building type: residence/dwelling abandoned/derelict structure; other building; ; additional information: blight, hom
Status: Active
202658731 2026-07-01 Filed Electrical Inspection Division Chinatown
Fa water flow devices tampered with (all parking lot levels in stairwell leading to iii's alley), fire smoke dampers, motors and relays tampered with (air intake area lvl b4), ongoing troubles and sup
Status: Active
Notice of Violation type: Complaint
202658682 2026-07-01 First NOV Plumbing Inspection Division Tenderloin
Needs to renew boiler permit for permit no 157663 , serial no 65226466
Status: Active
Notice of Violation type: Complaint
202658710 2026-07-01 Filed Electrical Inspection Division Hayes Valley
Date last observed: 01-jul-26; floor: 1; unit: south faca; exact location: main bldg; building type: both other electrical; other housing; ; additional information: the wall-mounted exterior lights ar
Status: Active
202658689 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157752 , serial no 1902113227551
Status: Active
Notice of Violation type: Complaint
202658648 2026-07-01 Closed Plumbing Inspection Division Western Addition
Date last observed: 26-jun-26; time last observed: reported to owner 2 days ago; floor: basement; exact location: main bldg; building type: residence/dwelling water intrusion; broken sewer; stairway s
Status: Not Active
202658636 2026-07-01 Filed Housing Inspection Services Sunset/Parkside
Date last observed: 30-jun-26; exact location: main bldg; building type: residence/dwelling illegal unit; work w/o permit;
Status: Active
202658717 2026-07-01 Filed Housing Inspection Services Tenderloin
Very bad water quality here as shown in the picture, especially the hot/warm water. water is yellow and there are lots of black/dirty impurities in the water hard to tell in the picture. my sink, cook
Status: Active
202658668 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157749 , serial no 1851113061174
Status: Active
Notice of Violation type: Complaint
202658655 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157750 , serial no 1846112622141
Status: Active
Notice of Violation type: Complaint
202658688 2026-07-01 First NOV Plumbing Inspection Division Sunset/Parkside
Needs to renew boiler permit for permit no 157572 , serial no 1901113054087
Status: Active
Notice of Violation type: Complaint
202658654 2026-07-01 First NOV Plumbing Inspection Division Marina
Needs to renew boiler permit for permit no 157650 , serial no 667454-20110
Status: Active
Notice of Violation type: Complaint
202658667 2026-07-01 First NOV Plumbing Inspection Division Marina
Needs to renew boiler permit for permit no 157649 , serial no c19298384
Status: Active
Notice of Violation type: Complaint
202658716 2026-07-01 First NOV Housing Inspection Services Visitacion Valley
Closet ceiling falls down
Status: Active
Notice of Violation type: Complaint
202658674 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157754 , serial no 1847112667187
Status: Active
Notice of Violation type: Complaint
202658681 2026-07-01 First NOV Plumbing Inspection Division Tenderloin
Needs to renew boiler permit for permit no 157662 , serial no 2202127586373
Status: Active
Notice of Violation type: Complaint
202658723 2026-07-01 Filed Code Enforcement Section Oceanview/Merced/Ingleside
Curious why i¿ve been hearing jackhammering and trucks backing up (beeping) near my block for at least the last hour(12-1am). could be longer, i¿m just now trying to sleep and my bedroom is facing whe
Status: Active
202658704 2026-07-01 Filed Housing Inspection Services Bayview Hunters Point
Crack in the ceiling. interier wooden stairs is loose and someone tripped
Status: Active
202658697 2026-07-01 Closed Building Inspection Division Outer Richmond
Date last observed: 28-jun-26; time last observed: 06/28/2026; exact location: main bldg; building type: commercial/business fire safety/fire escape; hazardous appliance; structural problems; work bei
Status: Not Active
202658661 2026-07-01 First NOV Plumbing Inspection Division South of Market
Needs to renew boiler permit for permit no 158609 , serial no h1100234698
Status: Active
Notice of Violation type: Complaint
202658635 2026-07-01 Filed Housing Inspection Services Lone Mountain/USF
Date last observed: 30-jun-26; time last observed: 4:00pm; floor: 2nd floor; unit: apartment ; exact location: none of the above; building type: residence/dwelling plumbing inoperative; fire safety/fi
Status: Active
202658709 2026-07-01 Filed Housing Inspection Services South of Market
There is a smell of urine and what is believed to be a dead cat somewhere on the floor. the location of the dead animal is unknown but the ventilation is horrible. the smell of urine on the callers do
Status: Active
202658695 2026-07-01 Filed Housing Inspection Services Western Addition
Date last observed: 30-jun-26; exact location: main bldg; building type: residence/dwelling ; additional information: the building is in need of cleaning. there are cobwebs in the building gate. there
Status: Active
202658647 2026-07-01 Filed Housing Inspection Services Nob Hill
653am when turn on hot water and take shower her eyes irritate and she spits out mucus. she cant use the kitchen or the stove. smoke from under ground tunnel getting her sick.
Status: Active
202658719 2026-07-01 Filed Housing Inspection Services Inner Sunset
1306 is the unit that has no hot water. problems have started on june 23rd. tried to relight, but this did not work, and pilot light was still out. therefore, notified landlord by email next day. did
Status: Active
202658670 2026-07-01 First NOV Plumbing Inspection Division Financial District/South Beach
Needs to renew boiler permit for permit no 157853 , serial no c95f05405
Status: Active
Notice of Violation type: Complaint
202658643 2026-07-01 Filed Housing Inspection Services Sunset/Parkside
Date last observed: 27-jun-26; time last observed: daily; floor: 1st; exact location: in-law unit; building type: residence/dwelling illegal unit; ; additional information: i became concerned that the
Status: Active
202658707 2026-07-01 Filed Code Enforcement Section Bernal Heights
Date last observed: 30-jun-26; time last observed: 525; exact location: main bldg; building type: residence/dwelling work w/o permit; other building; ; additional information: work without permits and
Status: Active
202658664 2026-07-01 First NOV Plumbing Inspection Division Nob Hill
Needs to renew boiler permit for permit no 157822 , serial no 320063c8230670000004
Status: Active
Notice of Violation type: Complaint
202658712 2026-07-01 Closed Housing Inspection Services Mission
Tenant was scheduled to move in last february, but the issue regarding the fire escape still has not been addressed for five months. please send an inspector. the caller doesn't know the exact repairs
Status: Not Active
202658733 2026-07-01 First NOV Building Inspection Division Financial District/South Beach
7th floor space occupied without final inspection of constructed elements in permit 202512262785
Status: Active
Notice of Violation type: Complaint
202658691 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157755 , serial no 1843112334641
Status: Active
Notice of Violation type: Complaint
202658700 2026-07-01 Closed Building Inspection Division Sunset/Parkside
Date last observed: 20-apr-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; ; additional information: continued
Status: Not Active
202658721 2026-07-01 Abated Code Enforcement Section West of Twin Peaks
Removed existing bushes in front of house and now installing concrete base and decorative stone and large tiles.
Status: Not Active
202658672 2026-07-01 First NOV Plumbing Inspection Division Tenderloin
Needs to renew boiler permit for permit no 157969 , serial no 65225497
Status: Active
Notice of Violation type: Complaint
202658671 2026-07-01 First NOV Plumbing Inspection Division Western Addition
Needs to renew boiler permit for permit no 157884 , serial no 475585-200404
Status: Active
Notice of Violation type: Complaint
202658656 2026-07-01 First NOV Plumbing Inspection Division Pacific Heights
Needs to renew boiler permit for permit no 157832 , serial no c24323564
Status: Active
Notice of Violation type: Complaint
202658711 2026-07-01 Filed Housing Inspection Services Potrero Hill
Broken window in child's bedroom on ground level. tenant has reported this to property manager more than 3 times with no response
Status: Active
202658649 2026-07-01 Filed Code Enforcement Section Mission Bay
Mold in the bathroom. located underneath the bath tub. water intrusion.
Status: Active
202658683 2026-07-01 First NOV Plumbing Inspection Division West of Twin Peaks
Needs to renew boiler permit for permit no 158219 , serial no 031-168-502-26-11
Status: Active
Notice of Violation type: Complaint
202658642 2026-07-01 Filed Code Enforcement Section Castro/Upper Market
Date last observed: 29-jun-26; time last observed: 12:00; unit: faux wall ; exact location: common area; building type: residence/dwelling work beyond scope of permit; structural problems; other build
Status: Active
202658690 2026-07-01 First NOV Plumbing Inspection Division Mission
Needs to renew boiler permit for permit no 157753 , serial no 1845112489958
Status: Active
Notice of Violation type: Complaint
202658699 2026-07-01 Closed Building Inspection Division Sunset/Parkside
Date last observed: 05-may-26; time last observed: 10:00; exact location: main bldg; building type: residence/dwelling work w/o permit; work beyond scope of permit; electrical work being performed w/o
Status: Not Active
202658725 2026-07-01 Filed Code Enforcement Section Lone Mountain/USF
Caller is reporting construction at this location and they do not have a permit
Status: Active
202658732 2026-07-01 Filed Housing Inspection Services Hayes Valley
202658663 2026-07-01 First NOV Plumbing Inspection Division Nob Hill
Needs to renew boiler permit for permit no 157821 , serial no a96ch0015
Status: Active
Notice of Violation type: Complaint
202658676 2026-07-01 First NOV Plumbing Inspection Division Financial District/South Beach
Needs to renew boiler permit for permit no 157461 , serial no 1704442028
Status: Active
Notice of Violation type: Complaint
202658637 2026-07-01 Closed Housing Inspection Services Outer Mission
Date last observed: 30-jun-26; time last observed: all times of the day; exact location: rear bldg; building type: both fire safety/fire escape; work being done in dangerous manner; other building; ;
Status: Not Active
Source: DataSF gm2e-bten — DataSF Building Complaints dataset, refreshed daily. Generated at 2026-07-05 22:03:56 UTC.